Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
RoboMarkets is an award-winning, international, multi-asset broker, based in Cyprus. The firm has been in operation since 2012 and now offers eight different asset types and over 11,700 instruments. RoboMarkets is regulated by CySEC and is a member of the Investment Compensation Fund of Cyprus. It is also registered as a legal investment company in 29 European countries, with oversight from relevant authorities in those countries, including the FCA in the UK, and BaFin in Germany. This broker also offers negative balance protection and is covered by the Civil Liability Insurance Policy for Forex Brokers.
RoboMarkets Fees
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RoboMarkets offers a few different account types, and commissions and fees will depend on the type of account you open. Both the pro-standard account and the pro-cent account offer floating spreads from 1.3 pips, with no commissions for up to USD1 million trading volume. The ECN-Pro NCC and the Prime Account both offer floating spreads from 0.0 pips but also levy a commission, which varies between instruments. The R Trader Account also offers a commission-based model, with spreads from 0.0 pips on Forex and Cryptocurrencies, although spreads are higher on other instruments.
Trading Platforms
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RoboMarkets offers the ever-popular MT4 platform, along with the MT5, and as MetaTrader users will already know, these platforms offer a highly sophisticated, user-friendly and customisable option for traders at all levels, allowing for mobile trading, and trading from multiple devices. The standard MT4 platform includes three types of order execution and over 50 embedded technical indicators, along with the opportunity for automated trading, algotrading and integrated fundamental analysis, via news and alerts regarding financial market events. The firm also offers the very user-friendly and flexible R Trader platform, which also offers full access to all instruments.
Customer Service
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The firm offers excellent customer support and was awarded the title of Best Client Service Forex, in Europe, at the 2019 Global Brands Awards. Responsive, multilingual customer support is available 24/7 and can be easily accessed by phone or email. You can also complete a form on the website, if you are happy with an electronic response, or request a call back, if you need to speak to someone directly. There are local phone numbers for many European countries, all listed in the contact section of the website. There is also a very comprehensive client FAQ section on the website, which is a good first stop if you have general questions about trading with RoboMarkets.
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